Withdrawal’s FAQ’s

Go to the Payments tab within the platform and select Withdraw. Enter the currency and amount you wish to withdraw, then confirm your request.

Please note that withdrawals are made by bank transfer only and cannot be returned to a payment card. If we do not already hold your bank account details, or if they need updating, our Client Services team will contact you before your withdrawal is processed. 

Withdrawals can only be made to a bank account in your own name.

Withdrawals are not processed immediately and may take up to 24 hours to be processed.

Please note that when submitting a withdrawal via the platform the funds are not debited immediately and may take up to 24 hours to be processed.

By default, withdrawals are made by next-day UK bank transfer (free of charge)

If you require a same-day UK bank transfer (a £10 fee applies), please contact us by email at cs@spreadco.com or call us on +44 (0)1923 832682 before 5:00 PM (UK time) on the day you submit your withdrawal request.

International bank transfers are typically received within 1–3 working days and are charged at £30, plus any charges applied by your receiving bank.

If you have not received your funds within the above timescales, please contact us on +44 (0)1923 832682.

There is no maximum limit on the amount you can withdraw by bank transfer, provided sufficient cleared funds are available in your trading account.

• Next-day UK bank transfer: Free (our standard withdrawal method).
• Same-day UK bank transfer: £10.
• International bank transfer: £30, plus any charges applied by your receiving and/or intermediary bank.
• SEPA transfers: Free. Please note that your receiving and/or intermediary bank may apply their own charges.

We recommend registering your bank account before submitting a withdrawal request to help avoid any delays.

You can register your UK bank account by calling our Client Services team on +44 (0)1923 832682 (Mon–Fri, 9:00am–5:30pm UK time) and providing your sort code and account number.

If you submit a withdrawal request and we do not already hold your bank account details, our Client Services team will contact you to obtain them before your withdrawal is processed.

For UK bank accounts, we can usually verify your account details electronically. In some circumstances, we may ask you to provide a recent bank statement (dated within the last three months) to complete our verification checks.

For international bank accounts, we will require proof of your bank account before processing your withdrawal. Our Client Services team will advise you of the documentation required based on the destination country.

For international withdrawals, we require proof of your bank account before we can process your withdrawal. Please email the required documentation to csdocs@spreadco.com.

• EU bank accounts: A recent bank statement dated within the last three months.
• Non-EU bank accounts: A recent bank statement dated within the last three months, certified by a bank, accountant or solicitor/lawyer. The certification must state “I certify this to be a true copy of the original document” and include the certifier’s name, signature, position and date.

You may redact any information that is not required, provided your name, bank account details and the document date remain clearly visible.

You can request for withdrawals in Sterling, Euros, US Dollars or UAE Dirham.

If you have any questions that aren’t covered on this page, or if you just need our assistance please call us on +44 (0)1923 832682 or email us at cs@spreadco.com.