Client Satisfaction Questionnaire
As part of our commitment to treating our clients fairly, we would welcome your feedback on our products and services.
Please take a moment to complete our Client Satisfaction Questionnaire which will be used to evaluate and improve the services we provide at Spread Co Limited. Please tick each answer, as appropriate.
1. The products (CFD/Spreadbet) perform as expected?
2. The platform performs as expected?
3. Are you aware that you are entitled to a Relationship Manager after opening the account?
4. The information provided by Spread Co Ltd was accurate
5. Business Development Executive/ Relationship Manager explained the product clearly and in terms which I could understand?
6. I felt that I understood the product before trading
7. From your interactions with Spread Co do you feel that ‘Treating Customers Fairly’ is central to the service provided?
8. How did you find the account opening process?
9. Overall how would you rate our service?
Please use the space below to detail any aspects of Spread Co’s service which could be improved, or elaborate on any of your answers to the questions above