General FAQs

You can apply online here. Our online application is easy to complete and should only take you a few minutes.

We will process your application within 24 hours, often much sooner and you will be notified of the status of your application by email. On occasion, you may need to provide us with additional documentation to support your application and we will let you know by email if this is the case.

If you have any questions about opening an account, please call our Client Services Team on +44 (0) 1923 832682.
Alternatively, you can email us here.

To log into your live account, use the username and password provided to you. Enter these details in the relevant boxes at the top right hand corner of the website www.spreadco.com and select the ´live´ option.

For instructions on logging into the downloadable version of the trading platform, please click here.

Please go to www.spreadco.com and click on ´Forgotten Password?´ in the top right hand corner of the website. You will automatically receive a new password via email. Please do not copy and paste your password from the email to the password field on the trading platform. It is best that you type it in manually.

After three failed attempts, your access to the trading platform will be suspended for security reasons. Please contact our Client Services Team on +44 (0) 1923 832682 to unlock your account.

If you need to amend any of your personal details, please contact our Client Services Team.

The minimum initial deposit for spread trading is GBP100, EUR125 or USD 160

We are pleased to offer a comprehensive range of ways to deposit funds into your trading account. Please note however, that we will only accept payment from the account holder and not from any third party.

Credit Cards

We accept Visa and MasterCard. For legal reasons we are unable to accept cards where the cardholder is a US resident. Credit card payments can be made online via our trading platform. Successfully authorised payments will be available immediately. Please note that your credit card provider may treat deposits you place with us as a cash advance (and charge you accordingly). Unfortunately, we are unable to tell if this will be the case.

There is an additional charge of 2% of the transaction value for deposits made by credit card.

UK Debit Cards

We accept UK Maestro, Visa-Delta and Electron cards. Please note we do not accept American Express or Irish Laser Cards. Debit card payments can be made online via our trading platform. Successfully authorised payments will be available immediately.

Bank Transfer

You can use the following information to fund your account via bank transfer. Please note that the following details apply whichever currency you are making your payment in:

• Account Name: Spread Co Limited
• Address: Barclays Bank PLC, Acorn House, 36-38 Park Royal Road, London, NW10 7WJ, United Kingdom
• Swift Code: BARCGB22
• Sort Code: 20-92-60

Please check the grids below for the relevant account number and IBAN:

For Retail Clients:

For Professional Clients:

Please be advised that bank transfers can take up to 3 days to reach your account.

Cheques:

Please make your cheque payable to Spread Co Limited and send it to:

Client Services Team, Spread Co Limited, 1st Floor North, Argyle House, Joel Street, Northwood Hills, HA6 1LN.

Please write your trading account number on the reverse. Due to money laundering regulations, the cheque must be in the account holders name otherwise it will not be credited accordingly. We will not credit your account until your cheque has cleared.

You may remit your funds in US Dollars, Sterling or Euros.

Only professional clients will earn interest on funds deposited. All retail clients´ funds will be treated as client money and accordingly will be held in a segregated client money trust account. No interest will be earned on these funds.

You need to download a copy of the Withdrawal Form which can be found here and either email, fax or post it to our client funds processing team, as set out below.

By e-mail: cs@spreadco.com

By fax: +44 (0) 1923 845308, FAO Client Services

Alternatively, you can post the completed form to:
Client Services, Spread Co Limited, 1st Floor North, Argyle House, Joel Street, Northwood Hills, Middlesex, HA6 1LNW.

We recommend that you fax or email the withdrawal form to us for fastest processing. At present you are not be able to request a funds withdrawal through the trading platform.

All withdrawal forms must reach Spread Co by 12:30pm London Time in order to be processed on the same day, otherwise they will be processed on the following day.

All bank charges for deposits and withdrawals are to be paid by you.

Daily statements are sent to you by email every day. Monthly statements are sent to you at the end of each month. You can also retrieve copies of daily and monthly statements from the trading platform.

If you did not receive a statement, please call us on 01923 832682 or email us here. Alternatively, you can always retrieve a copy of the statement from the trading platform.

You will be able to see your executed trades, open positions, currency ledger activities, account summary and valuation.

If you do not think that the information shown in a statement is correct, please contact us within 2 days of the statement date by calling 01923 832609 or emailing us here. If you do not contact us within 2 days of the statement date, you will be deemed to have accepted the transactions(s) listed in the statement.

To see a copy of the daily or monthly statement user guide, please click here. Alternatively, please call us on 01923 832682 or email us here.

Saturn TRADER is Spread Co´s in-house trading platform which has been designed in two different formats. One is a web-based version and the other is a downloadable version.

Please click here for more details on our trading platforms.

Yes. If you placed a trade or order in the web-based version of the platform, you will be able to see that trade or order if you log into the downloadable version of the platform. You will be able to see all the trade activities that were performed on one version of the platform in the other version.

No you cannot log into both the web based platform and the downloadable version of the platform at the same time. If you attempt to log into the downloadable version of the platform while you are logged in to the web based version, you will be logged out of the web based version of the platform.

You can download it here.

Click here and in the top right hand corner of the website, enter the username and password provided to you. The web based version of the trading platform will be launched.

To get help on our trading platform, please click here. Alternatively please click here and read the user guides. If you have any further questions, please feel free to call us on 01923 832682 or email us here.

You do not have to pay to use the trading platform. It is given to you free of charge if you have an account with us.

At the moment the trading platform is available in English, Mandarin, Japanese, German and Hebrew.

Yes there are charts in the trading platform and they are available to you free of charge.

Yes, Spread Co is regulated by the UK Financial Services Authority under register number 446677.

If you are a retail client, your money will be treated as client money in compliance with the FSA Rules. This means that your trading funds will be segregated from Spread Co´s money and will not be used by Spread Co in the course of business. The funds are held in a segregated client money trust account at an approved bank in the EEA

An order is placed above or below the current market price. The order will only be filled (done) when the market price trades to the order price.

A trade is filled (done) immediately based on current market sell and buy prices.

Contingent (if done), stop loss and limit profit orders are available on our trading platform. You can select the time frame in which you wish to work your orders.

A primary order is an order placed with the intention of opening a new position. A linked order is a limit profit order placed with the intention of locking in your profits on an existing open position.

On the trading platform, click on the ´Open Positions´ panel, select the open positions in which you wish to place the linked order and click on the ´Create Linked Order´ icon. Alternatively, you can call our dealing desk at +44 (0) 1923 832 609 to place a linked order.

A contingent order, also known as an ´if done´ order, consists of a primary order, a stop and a limit profit order. You would first need to place a primary order, which can be a stop or limit order. A primary order is used to open a position. After placing the primary order, you can place another stop loss and limit profit order which will be linked to this unexecuted primary order. If this primary order is executed, both the stop loss and the limit profit order will be active. If either the stop loss or limit profit order is executed, the position will be closed.

No, it is not necessary to place a stop loss or limit profit order.

If the market sell (bid) price trades to the price of a sell order or lower, the sell order will be executed. If the market buy (offer) price trades to the price of a buy order or higher, the buy order will be executed.

A sell stop loss order is executed at either the stop loss price or lower and a buy stop loss order is executed at either the stop loss price or higher. Limit profit orders are executed at the limit profit order price.

Stop loss orders are filled at your stop loss order prices or market prices. If you had initially placed a stop loss order to sell 10,000 GBP/USD at 1.5755 and the market traded through to 1.59753/55, your stop loss order would be filled at the best market sell (bid) price which is 1.59753.

No. Your order is either filled entirely (done) or rejected.

No, you cannot amend or cancel an order if it is already executed.

Yes, you can amend or cancel a contingent order if the market price has not reached the order price.

The purpose of an order placing distance is to prevent your orders being triggered while you are in the midst of placing them. This can happen especially when markets move quickly. In order to prevent this from happening, we input order placing distance so as to allow you to safely place your orders at least a few pips away from the market.

Good till cancelled (GTC) denotes that as long as the market price does not reach the order price, your order will continue to be active until you decide to cancel it.

Good till end of day denotes that as long as the market price does not reach the order price, your order will continue to be active until the market closes.

Good till date/time denotes that as long as the market price does not reach the order price, your order will continue to be active until the date and time that has been specified by you.

You can retrieve your trade, match and order history by logging into the trading platform. Match history is only applicable for clients who hold single positions accounts.

It is the difference between your order price and the current market mid price. This is an indication of how far your order price is away from the market.

You can trade at any time (24 hours) between 10pm on Sunday evening (London Time) to 10pm on Friday evening (London Time). You will not be able to trade outside of these hours.